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800px-FEMA_-_44037_-_State-FEMA_Disaster_Staging_Area_at_Shopping_Center_in_MS

Insurance Rules

Most of us have a crash course lesson in home insurance claim submission after a disaster. Unfortunately, it's the worst time to understand the intracasies of your insurance company. You already have enough on your plate!

Remember: Use your roofing contractor you trust and let them protect you.


Here's a few points to remember regarding the claim process:

 

  • Once a claim is filed, the claimant (the property owner) has the right to have the claim processed and paid promptly.
  • Generally, your insurance company must approve or deny your claim within 36 days after the company receives notice of your claim. If the insurance company requests additional time, that additional period of time usually cannot exceed 45 days.
  • If your claim results from a weather-related catastrophe or other major natural disaster as defined by the Department of Insurance, your insurance may take 45 days to approve or deny your claim.
  • If your claim is approved, your insurance company must pay the claim within 5 business days (an additional 15 days may be taken if weather related) after they have notified you that they have accepted your claim. If your claim is rejected, the insurance company must tell you in writing why all or part of your claim was rejected.
  • You have the right to reject any settlement amount, including an evaluation offered by the insurance company.
  • Remember, you have the right to have your home repaired by the repair person of your choice.


                                                              We proudly serve the following areas in Texas: Dallas, Fort Worth, Oklahoma City and Austin as well as Phoenix, Arizona.

Call AI Roofing Company today at 800-803-8010 for a free inspection

If you have any other questions or comments, please contact us.

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